Refund policy

Return & Refund Policy

At Takizu, every product is printed specifically for you after you place your order (print-on-demand). Because of this, we do not accept returns for size or design preference — please check our size chart carefully before ordering.

Replacement or refund is only applicable if:

• The product is defective, misprinted, or damaged
• You received the wrong item

How to request a replacement/refund:

• Contact us at hello.takizu@gmail.com within 7 days of delivery
• You must provide an unboxing video along with photos of the damaged/incorrect item — claims cannot be processed without this
• Requests made after 7 days may incur reprinting charges

Refund timeline:
Once your claim is verified and approved, the refund will be processed to your original payment method within 7–10 business days.

Size tolerance:
A measurement difference of up to ±0.5 inches is considered standard for apparel and is not eligible for return or refund.

Wrong size ordered by mistake:
If you ordered the wrong size and the product has no defect, it cannot be returned — a new order will need to be placed separately.

Return pickup:
We do not operate a physical store, so please do not send any item back without contacting us first. Once your claim is approved, we will guide you through the pickup process.

For any questions, reach us at hello.takizu@gmail.com.